IT that keeps running — so your business can.

highgrove's managed IT service covers first to third line support, operational and IBM i systems alongside standard IT — one point of contact, long-term.

Businesses want their IT managed dependably, without managing the managers. highgrove handles monitoring, patching, end-user support, vendor management and strategic IT planning — including operational and IBM i systems most managed IT providers won't touch.

35+Years continuous support
1–3rdLine UK desk
2UK offices
What you get

One contact.
Everything managed.

Single point of contact

No chasing multiple suppliers. highgrove manages the stack and the vendors.

Evidence: multi-decade client relationships

IBM i and operational systems included

highgrove manages IBM i and operational systems alongside standard IT — rare in managed services.

Evidence: IBM i expertise since 1991

UK support desk, 1st–3rd line

Remote and on-site. Lion Court in Leicestershire and Trevose in Cornwall.

Evidence: UK-based team since founding

Vendor management & IT strategy

highgrove manages supplier relationships and contributes to IT roadmap planning.

Evidence: 30+ year strategic relationships
How it works

Five steps to
dependable managed IT.

1

We assess your environment

Systems, coverage, risk and any existing supplier relationships — no obligation.

2

We agree scope

Monitoring, patching, helpdesk, vendor management, strategy — all or part.

3

Transition, carefully

We take over without disruption. Continuity is non-negotiable.

4

Ongoing support & reporting

1st–3rd line desk, regular reporting, roadmap conversations as standard.

5

We grow with you

Adding capability as your business needs change — for as long as you need us.

In practice

highgrove has supported Magna Specialist Confectioners' operational systems — including IBM i ERP, EDI and output management — for over 30 years. Quiet, dependable, continuously evolving.

Read the Magna case study →
Common questions

Things managed IT clients ask us

Do you only support IBM i?

No. highgrove manages standard IT, cloud, operational systems and IBM i — often all at once for the same client. The IBM i capability is an addition, not a restriction.

Can you take over from our existing supplier?

Yes. highgrove has managed transitions from other suppliers carefully and without disruption. The goal is continuity — not a flag-planting exercise.

Do we need a long-term contract?

We prefer long-term relationships — that's where we do our best work. But let's start with a conversation about what you need and take it from there.

Can you work alongside our internal IT team?

Yes. highgrove can operate as a specialist extension to an in-house team — adding depth, covering gaps or handling the systems your team prefers not to manage.

Talk to us about managed IT support

Lion Court — +44 (0)1332 695050  ·  solutions@highgrove.co.uk

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